Always producing the usual responses to your same old queries? Bored of your repetitive elements of the job? Jitbit’s Automation Regulations (very talked-about among the our electrical power people) can offer with a few of that day to day stuff for you personally.
Customized fields for tickets and property, like "shopper number" or "tools ID" and many others. And pre-filled ticket templates
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Automated e-mail/enterprise assignment - the app will detect end users emailing you with the exact same non-free area title and assign them to exactly the same enterprise (optional)
On conserving the new password, you keep on being logged in only in the current browser application or browser method (if making use of A non-public browser manner including Google Chrome's incognito manner).
To deal with every one of the buyers’ preferences, We've got two choices for cell gambling. Players can obtain a independent JitaBet application or utilize the cell Edition of the website. Both equally variants have their constructive aspects and downsides.
You could manually Sign off of the Harmony Portal. If you do not Log off, the Harmony Portal will immediately log you out immediately after 4 several hours of inactivity. The 4 hrs of inactivity is predicated to the person information saved within your browser's neighborhood storage.
Jitbit Helpdesk will come bundled with cost-free iOS and Android cellular ticketing applications. They can be exceptionally rapid even on sluggish connections and feature all People good enable desk capabilities. And, much like the desktop version, they’re unbelievably well created.
Notepad is started and our textual content is added to it. We will play the macro yet again by clicking the "Enjoy once again" button (or by hitting Control+P).
Support tickets are now being assigned to "categories" - that is the primary function to assist you Arrange items up just a little. You'll be able to classify tickets into categories manually, make shoppers go with a category over the ticket development or try this routinely through Automation Principles (see below) and electronic mail motor options.
All KB posts (which includes tech-only jita bet content) are despatched for the OpenAI API in order that we could utilize it to deliver responses.
Obtained a ticket a couple of login glitch? The new "recommended posts" module quickly details you or your purchaser to your KB report that kinds it out. No additional digging by way of a mountain of articles.
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We have also rewritten the "prompt KB content articles" module to use a neighborhood (as in "your details just isn't shared with any individual") Significant Language Design (LLM) to vectorize a ticket and Identify equivalent written content, which improves relevance considerably.